Johan Lemmens

Head of Global Design Center of Expertise

ING

Johan is an entrepreneurial and strategic digital leader recognized for bridging business and IT with a proven track record of reaching ambitious targets in revenue growth, customer satisfaction and digital adoption, in start-up, scale-up as well as corporate organizations.

Bringing forth the leadership skills and style for successful digital transformation and to foster sustainable growth in dynamic environments.

He is well-versed in building and managing multi-cultural teams in different global markets. Driven by a people-first approach, Johan focusses on empowering the individual in cross-functional teams to deliver innovative digital solutions that balance organizational and personal ambitions against customer needs.

Johan is experienced in both delivering global digital and assisted banking platforms as well as driving service delivery improvements in diverse retail banking environments, with the goal of optimizing the customer experience for both internal stakeholders and private individual.