European Digital Finance Conference

Amsterdam, February 20, 2025

Sponsors

European Digital Finance Conference

 

Shaping the Future of Finance

 

SESSION 1. THE EVOLUTION OF THE EUROPEAN BANKING SECTOR: GEOPOLITICS, MACROECONOMICS, AND EMERGING TECHNOLOGIES

This session will explore the ongoing transformation within the European banking sector, focusing on the impact of geopolitics, macroeconomic trends, and emerging technologies such as AI. Attendees will gain insights into how these factors are reshaping banking operations and regulatory developments across Europe.

09:00  Navigating the Era of Exponential Risk, Hanna Sundqvist, Head of Growth and Analytics, Europe & Africa, Moody’s

  • Outlook for the banking industry; Europe & Ukraine
  • Early warning indicators of increased credit risk
  • Understanding the impact of macroeconomic scenarios

09:20  Emerging Technologies Shaping the Future of Finance by Igor Mikhalev, Partner, Software and Emerging Tech Strategy, EY

09:40  Agentic AI in Banking 2025 – Scaling Out GenAI to Business Processes , Paul Hewitt, Head of Data & AI for Financial Markets, DXC

10:00  Presentation by Francesco Aghemio, Head of Belgium and Netherlands Branches, Revolut

10:20   Panel Discussion: The Evolution of The European Banking Sector: Geopolitics, Macroeconomics, and Emerging Technologies.

Panelists:

Moderator:

  • Morten Kriek, Co-Founder, The Banking 50

Key topics:

Geopolitical forces shaping the future of European banking.

Macroeconomic challenges and opportunities in a shifting global landscape.

The role of AI and emerging technologies in modernizing banking operations.

Regulatory responses to technological advancements and their implications for financial institutions. ​

​Location: Main Stage

SESSION 2. OPEN BANKING & OPEN FINANCE IN EUROPE: REGULATION, INNOVATION, AND CROSS-BORDER OPPORTUNITIES

Building upon the transformative impact of emerging technologies discussed in the previous session, this session delves into the evolving landscape of open finance in Europe, examining the delicate balance between regulation and innovation. The session will explore the current state and future trajectory of open finance initiatives, regulatory frameworks, and cross-border opportunities, with a particular focus on how these developments are reshaping financial services across Europe.

As financial crime continues to evolve in sophistication, the insights from this session will naturally lead into discussions about leveraging new technologies and frameworks to enhance security and fraud prevention in the next session.

12:00  Igniting Creativity for Organisational Value – a case study for driving innovation through AI by Ivo Camilleri, Chief Strategy, Transformation and Data Officer, Bank of Valetta

  • Showcasing Innovation Success: How a structured innovation townhall energized a banking team to think creatively, embrace AI, and deliver tangible proof-of-concept solutions.
  • Building an Innovation Culture: Steps to inspire creativity, foster an organisational mindset of innovation, and integrate emerging technologies to drive value in banking.
  • Scalable Impact: Lessons learned from the initiative and strategies for replicating it across teams to cultivate an innovation-driven organisation.

12:20   Digital Transformation by Abdelhakim Benamara, Deputy Head of Retail – Europe and Mediterranean, BNP Paribas

12:40   KeeperPAM for DORA compliance, David Goyvaerts, Director Channel EMEA, Keeper Security

12:50   Available speaking slot (contact us via speaker page)

13:10   Panel Discussion: Open Banking & Open Finance in Europe: Payments, Regulation, Innovation and Cross-Border Opportunities

Panelists:

  • Fabrice Denele, Senior Vice President, Payments Partnerships, BPCE Payments
  • Inge van Dijk, Director Payments, Cash and Market Infrastructure, DNB (Dutch Central Bank)
  • Ulrich Loof, Vice President Transaction Management, DZ Bank
  • Heather Xiao, Founder & CEO, Horizon Zero

Moderator:

  • Willem Knaap, Strategist & Innovation Leader, WVE Digital

Key topics:

Regulatory evolution in European open finance, including FiDA and PSD3 implementation progress and their implications for the ecosystem

Digital identity developments and trust frameworks as foundational elements enabling open finance transformation and enhanced financial inclusion

International collaboration initiatives advancing cross-border open finance implementation and innovation

​Location: Main Stage

SESSION 3. TRANSFORMING BANKING WITH GENERATIVE AI AND CONVERSATIONAL INTELLIGENCE

This session explores how financial institutions are leveraging generative AI and conversational technologies to revolutionize customer interactions, service delivery, and operational efficiency. Industry leaders will share practical insights on implementing AI solutions, developing strategic tools, and maintaining service quality while driving innovation in banking through emerging technologies.

15:00 Boosting Efficiency with Personalized Customer Communications Through AI and Human Collaboration, Oleg Baranov, Founder & CEO, FLAMETREE

  • AI in Action: Revolutionizing Customer Acquisition, Service, and Debt Collection
  • Personalized Interactions: Leveraging a 360° customer view, including data, interaction history, and insights into needs and attitudes
  • Maintaining Control: Ensuring communication and service quality when utilizing AI Agents
  • Continuous Improvement: Enhancing AI Agents with the most effective communication models for optimized performance

15:10   Building The Future Of Customer Interactions with GenAI by Thom Kokhuis, SVP, Head of Conversational AI and CRM, Rabobank

15:30  Maximizing AI while minimizing disasters by Luc Brandts, CEO at Software Improvement Group (SIG)

  • How to balance opportunities, risk and compliance
  • The key steps to pragmatic AI governance
  • Pragmatic implementation of responsible AI development
  • The types of things that can go wrong

15:50   Developing the products and tooling portfolio to enable strategic transformation by Merijn Olsthoorn, Project Lead GenAI, ING Bank

16:10   The Future is Conversational: AI-Driven Insights from Every Voice, Max Mozgovoy, CEO & Founder, Voxdiscover.com

 

16:20  How to build relevant communications with clients by Oleksii Popov, Head of Digital Marketing, PrivatBank

16:30   Panel Discussion: Emerging Technologies Driving Innovation in Banking

Panelists:

Moderator:

  • Igor Mikhalev, Partner, Software and Emerging Tech Strategy, EY

 

17:30 – 20:30  NETWORKING RECEPTION

Key topics:

AI-driven detection and prevention of financial crime.

The role of big data in enhancing cybersecurity and risk management. ​

Leveraging cloud technologies to improve security, scalability, and response to cyber threats.​ ​

​Location: Main Stage

SUMMARY OF KEY CONFERENCE TOPICS

  • Embedded finance​
  • Open banking​
  • Artificial intelligence​
  • Consumer fintech​
  • Regulatory technology​
  • Blockchain integration​
  • Buy now, pay later​
  • Decentralised finance​
  • Green fintech​
  • Banking-as-a-service (baas)​
  • Digital Lending​
  • Neobanks​
  • Ai-powered personal finance advisors​
  • Biometrics​
  • Regulatory compliance​
  • Cybersecurity​
  • Financial inclusion​
  • Generative AI​
  • Insurtech​
  • Sustainability

INTERACTIVE PANELS​

PARTICIPATION​

Join senior executives from leading banks, regulators, and Europe’s top vendors and service providers as they engage in dynamic and insightful panel discussions. These sessions will feature lively exchanges on critical topics, offering attendees a unique opportunity to hear expert perspectives and explore the future of digital finance​

Key topics:

The Evolution of the European Banking Sector: Geopolitics, Macroeconomics, and Emerging Technologies

European Payments in Transition: From PSD3 to Open Finance and Digital Identity

Leveraging AI, Data, Cloud, and Cybersecurity to Combat Financial Crime​

These interactive sessions promise to provide deep insights into the future of AI and digital finance, shaping the conversation around innovation, security, and trust.